Our support team is here for you every step of the way - from e/pop evaluation, to deployment and on-going maintenance. We provide the standard services below, plus custom professional services for pre-sales analysis, implementation, and training.
a few weeks
Americas: For immediate assistance, call us at +1-858-715-0970 during our business hours of
8:00 am to 5:00 pm weekdays, Pacific Time.
Support via E-mail
Click the link above. Technical support is available to answer questions related to the configuration, installation and operation of e/pop products.
Click the link above. The forums provide a resource location for technical discussions related to e/pop and other WiredRed products.
Click the link above. The Knowledge Base is database resource of technical notes, deployment tips, and technical Q&A for e/pop secure IM and Alert software and related components. You can search the Knowledge Base anytime.
e/pop Client Revision History
Click the link above. A history of the changes, additions and fixes to the e/pop secure IM client products (e/pop Alert, Basic and Professional).
e/pop Enterprise Server Revision History
Click the link above. A history of the changes, additions and fixes to the e/pop secure IM, Enterprise Server software.
& Tech Notes
User guides, administrative manuals and technical notes.