FOR IMMEDIATE RELEASE
Lori Scribner Tom Toperczer
For WiredRed WiredRed Software
619-328-1114 (858) 715-0970
Scottrade Chooses WiredRed’s e/pop for Secure, Real-Time Communications from Headquarters to 177 Branch Offices Nationwide
San Diego, California – May 19, 2003 – WiredRed™, a provider of secure instant messaging (IM) and enterprise real-time communications software, today announced that Scottrade, a leading online brokerage based in St. Louis, Mo., has chosen e/pop® to enable rapid communications between the company’s IT department and branch offices located in 47 states nationwide.
Scottrade offers online, broker-assisted and wireless trading to customers through the firm’s trading site,
http://www.scottrade.com, and executes approximately 37,000 online trades per day. The company’s fast-loading Web site also provides access to research and other resources customers need to make informed trading decisions.
According to Jeff Polsgrove, chief information officer at Scottrade, with 97 percent of all trades executed via the Web, site availability is critical to the success of Scottrade and its customers.
“We decided to use instant messaging to enable our IT department to immediately notify all branch offices about Web site and network issues,” Polsgrove said. “Through our research we found that e/pop met our computer security requirements, is completely customizable and leverages our network directory. We instantly know who is online and can blast out specialized macro messages that alert all employees to potential IT issues, which they will receive whether they are logged onto the system or not.”
A customer-focused firm, Scottrade is currently ranked Highest in Investor Satisfaction with Online Trading Services by J.D. Power and Associates. The September 2002 announcement was the third consecutive time Scottrade received the honor.
“Giving our employees the tools they need to continue delivering our award-winning customer service is a top priority,” said Rodger Riney, president of Scottrade. “This includes deploying the very latest technologies, like secure instant messaging and trading systems, to enable our employees to assist customers with the most timely internal and market information they need to execute smart trading decisions.”
Scottrade also utilizes WiredRed’s e/pop Audit and Reporting Server as a method to achieve compliance with new U.S. regulations requiring the recording and archiving of electronic communications. The e/pop Audit and Reporting Server is the only product currently available that meets key requirements for supervisory access to electronic correspondence. Using a roles and permissions-based approach, the Server allows a company to designate specific individuals with the right to access multiple levels of data in the e/pop system based on a company’s own unique supervisory hierarchy.
e/pop is a secure instant messaging and comprehensive real-time communications system for business. It offers a rich feature set designed to improve the efficiency of business communications. e/pop extends beyond traditional instant messaging to include presence management, text-based chat conferencing, application sharing, remote control and voice over IP conferencing. e/pop supports corporate standards for secure operations and central management, including directory integration, authentication and end-to-end encryption (with options such as RC4, DES, triple DES, AES & RSA). e/pop operates on all Windows 32 bit platforms, including Windows 9x, NT, 2000 and XP.
Pricing ranges from $15 to $40 per user. Volume purchase discounts are available.
Established in 1980, Scottrade (formerly Scottsdale Securities, Inc.) is a leader in online investing. Scottrade is unique in the industry because it boasts very low commission rates while offering easily accessible, local branch office support of online trading in 177 locations nationwide. In addition to its online capabilities, Scottrade staffs each branch location with a licensed branch manager plus additional brokers and assistants. Customers may place trades assisted by a broker or through the firm’s state-of-the-art electronic order entry and account access systems. Touchtone telephone trading is available 24 hours a day, seven days a week. For the lowest commission rates ($7 market orders), customers can trade stocks on the Internet at
WiredRed Software is the leader of secure instant messaging and enterprise real-time communications software. WiredRed's Real-Time Routing Architecture, a secure, two-way communications platform, provides the foundation for the company's flagship product, e/pop and its e/pop Real-Time SDK. The company licenses its software to corporate IT organizations and an expanding network of business partners.
WiredRed Software holds a significant share of the enterprise instant messaging software market, with more than 3,000 corporate installations including Charter Communications,
Wells Fargo, Royal Bank of Scotland, Merrill Lynch, Dominion Nuclear, Baker & McKenzie and Cooley Godward LLP. e/pop has also been deployed throughout hundreds of educational, local, state and federal government agencies including Northwestern University, U.S Army, Bureau of Land Management, National Institute of Health, Federal Bureau of Investigation and the Department of Labor.
For more information visit the WiredRed web site at
http://www.wiredred-epop.com or contact the company directly at
firstname.lastname@example.org or 858-715-0970.
e/pop is a registered trademark, and WiredRed is a trademark of WiredRed
All other marks are property of their respective owners.